Thank you for choosing Sugih Sadaya Internasional! These Terms of Service (“Terms”) govern your access to and use of our services, including web development, mobile app development, API services, IT consulting, and digital products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Services

We offer a variety of Services to help you achieve your digital goals. Descriptions of each Service can be found on our website.

2. Non-Refundable Services

Please be aware that all of our Services are considered non-refundable. This includes:

Web development services
Mobile app development services
API services
IT consulting services
Digital product purchases
3. Project Scope & Changes

The scope of each project will be clearly defined in a separate agreement outlining the deliverables and timeline. Any changes to the project scope must be agreed upon in writing by both parties before work commences. Additional fees may apply for changes outside the original scope.

4. Acceptance of Work

Once a project is completed, you will have a defined period (e.g., 14 days) to review and provide feedback. Your written acceptance of the completed work will be considered final.

5. Warranties & Disclaimers

We strive to deliver high-quality Services. However, we make no warranties, express or implied, regarding the Services or any deliverables. The Services are provided “as is” and without warranty of any kind.

6. Limitation of Liability

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the Services, even if we have been advised of the possibility of such damages.

7. Dispute Resolution

Any dispute arising out of or related to these Terms shall be governed by the laws of [Your State/Country] and resolved through binding arbitration.

8. Termination

We reserve the right to terminate your access to the Services at any time, with or without cause. You may also terminate your use of the Services at any time.

9. Intellectual Property

We retain all ownership rights to our intellectual property, including copyrights, trademarks, and patents.

10. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

11. Updates to Terms of Service

We may update these Terms at any time by posting the updated version on our website. Your continued use of the Services after the posting of any updated Terms constitutes your acceptance of such updates.

12. Contact Us

If you have any questions about these Terms, please contact us at [email protected]